Shipping & Returns
Shipping
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Shipping Method Estimated Delivery
Standard Shipping 3–5 business days
Express Shipping 1–3 business days
Delivery times are estimates and may vary during peak seasons, public holidays, or due to circumstances beyond our control.
Shipping Areas
We currently ship to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number (when available).
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.
Returns
We want your experience with Happy Finds to be as enjoyable as the clothing we offer. If for any reason you change your mind about a purchase, you have 14 days from the date of receipt to notify us of your intention to return the item. To initiate the return process, simply send an email to supporthappyfindsw@gmail.com including your order number.
Quality is at the heart of everything we do. In the unlikely event that your clothing item arrives damaged or has a manufacturing defect, please contact us immediately at supporthappyfinds@gmail.com and include a photograph showing the issue. We will prioritize your request and either issue a full refund or send a replacement at no additional cost to you. In accordance with our policy, you will not be required to return the faulty item.
All approved refunds are processed within 5 business days of receiving your email notification and will be credited back to your original method of payment. While we aim to process refunds as quickly as possible, please note that individual banks may require additional time for the funds to appear in your account.
To ensure the sustainability of this policy, Happy Finds reserves the right to monitor the frequency of return requests. If you have any questions or require assistance, our dedicated customer service team is available Monday to Saturday, from 9:00 AM to 5:00 PM.
Contact Us
For any questions regarding shipping or returns, please contact:.
Email: supporthappyfinds@gmail.com
Customer Support Team